Privacy Policy – Heritage Stays

1. Introduction
At Heritage Stays, we highly value your privacy. This Privacy Policy explains which personal data we collect, how we use it, and your rights regarding your information.

2. Data We Collect
We may collect the following data: Name, email address, phone number Booking information (stay dates, accommodation preferences) Payment information (processed only via secure payment partners) Any messages you send us via the contact form or email

3. Use of Your Data
Your data is used for: Processing your bookings Communication regarding your stay or reservation inquiries Improving our services and website experience

4. Sharing of Data
We do not share your personal data with third parties, except: When necessary to process your booking (e.g., payments or external partners such as Smoobu) When legally required to disclose information

5. Security
We take appropriate technical and organizational measures to protect your data against loss, theft, or unauthorized access.

6. Cookies
Our website may use cookies to improve your experience. You can manage cookies through your browser settings.

7. Your Rights
You have the right to: Request access to your personal data Request corrections or deletion of your data Withdraw your consent for data processing

8. Contact
For questions about privacy or your data, please contact us via: Email: accounting@marlau.be

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy. We recommend checking this page regularly for updates.